Urban trees significantly enhance our environment and provide myriad ecological services. Trees are impressive self-optimising organisms, and generally do not require intervention in their growth. However, urban trees can face complex constraints on their ideal conditions, such as growing near buildings and infrastructure, having limited soil volume, or root zone compaction. These conditions can adversely affect the health and structure of the tree, and in some cases create risks to people and infrastructure. Engaging a qualified, experienced arborist who understands this balance is essential to maintaining a thriving urban forest. Whether you’re a government agency, commercial property manager, or homeowner, selecting the right tree service company makes all the difference.
Here’s what to look for in a reputable tree service:
1. Comprehensive Insurance Cover
Ensure your tree service provider has full insurance coverage, including public liability and workers’ compensation. Proper insurance protects you against unexpected incidents or property damage during tree work. Always request proof of current insurance before engaging services.
2. Qualified, Experienced Arborists
Verify that the crew working on your property have relevant qualifications and industry-recognised credentials. Important qualifications include:
AQF Level 3 – Certificate III in Arboriculture: This is an industry minimum standard for anyone conducting tree pruning/tree removal/tree remediation work.
AQF Level 5 – Diploma of Arboriculture: This is an industry minimum standard for anyone assessing and writing reports on the health and condition of a tree, or preparing reports such as Tree Management Plans or Arboriculture Impact Assessments.
AQF Level 8 – Graduate Certificate of Arboriculture: This is the highest qualification level in the industry, giving arborists an even greater knowledge around tree functioning and their management for an urban environment.
In addition, check for affiliations with professional bodies like Arboriculture Australia and the International Society of Arboriculture (ISA).
3. Positive Reviews and Reliable Referrals
Quality providers proudly showcase positive reviews and willingly provide customer references. Take the time to read online testimonials and speak with previous clients to understand their experiences. Pay close attention to how the company addresses customer concerns, resolves issues, and maintains client satisfaction.
4. Modern, Well-Maintained Equipment
Safe and efficient tree management relies heavily on the right equipment. A reputable arborist company like Treasure Trees invests in high-quality tools and machinery that are appropriate for the work they conduct. This could include trucks, wood chippers, climbing equipment, elevated work platforms (EWPs) and stump grinders. Ask potential providers about their equipment, maintenance schedules, and safety procedures.
5. Transparent Pricing and Clear Paperwork
Choosing based on the lowest price alone can be risky. Instead, focus on overall value, professionalism, and expertise. Clear, detailed quotes, transparent communication, and comprehensive client support demonstrate that a provider genuinely values your project. The old adage “you get what you pay for” can often ring true in this industry.
Choose Treasure Trees—Canberra’s Trusted Arborists
Treasure Trees is Canberra’s trusted, locally owned arboricultural company. Our skilled arborists are experienced, fully qualified, and equipped with advanced tools to deliver exceptional results. With a genuine passion for the work they do, and a drive to constantly update their skills with the latest industry practices, you can be sure you’re receiving the very best care for your trees.
Contact Treasure Trees today for expert advice, professional tree management, or a personalised consultation.
